Welcome to Vengaworld! By using our website and purchasing products, you agree to the following Terms and Conditions: Products and Orders: Vengaworld sells merchandise through our online store. All orders are subject to availability and acceptance. Order Processing: Orders are processed within 10 business days. Once your order has been processed, you will receive a confirmation email with tracking information (if applicable). Returns: Vengaworld does not accept returns on any merchandise. Please carefully review your order before purchasing. Payment: Payments are processed securely through our available payment methods at checkout. Shipping: Shipping charges are calculated at checkout. Delivery times vary based on your location. Vengaworld is not responsible for delays caused by shipping carriers. Intellectual Property: All content on the Vengaworld website (logos, images, intellectual property, etc.) is owned by us and cannot be reproduced without permission. Limitation of Liability: Vengaworld is not liable for any damages resulting from the use of our website or products, including shipping delays or issues related to your purchase. By using our website, you acknowledge and agree to these Terms and Conditions.

Thank you for purchasing from our store. 1. Vengaworld will endeavor to ship any stocked product within a maximum of 10 working days of your purchase. Delivery then may take up to 5 working days (UK). International orders can expect longer shipping times. 2. If your order has not been delivered within 15 working days, please get in touch via the Contact Form on our Contact page and we will inform you of the status of your order.  3. Please be patient, as sometimes we have delays from our suppliers and/or our delivery services. During busy seasonal periods for example Christmas, please allow for longer delivery times. 4. Vengaworld accepts no responsibility for shipping delays caused by industrial action, and/or any circumstances that are out of our control. 5. Any made to order items are manufactured and shipped directly from our suppliers. Once your order has been received, they are passed through to our supplier within 2 working days maximum. From this point any manufacturing/ shipping delays are at the hands of our supplier. If you have not received your product or would like an update, please fill out the contact form on our website, or email us at info@venga.world 6. Please expect longer shipping times for any 'Pre-Order' Items. These items are not ordered through our supplier until the pre-order deadline has finished. Once we have made the order from our supplier, they must be go through our quality control procedure and then processed and packaged, before shipping. This process can take up to 3-4 weeks from order date.

This Privacy Policy outlines how Vengaworld collects, uses, and safeguards your personal information when you visit our website and make purchases from our online store. 1. Information We Collect We collect the following personal information when you make a purchase or sign up for our newsletter: Customer Information: When you place an order, we collect your name, shipping address, phone number, and payment information. This information is necessary for processing your order and delivering the products you purchase. Email Addresses: If you subscribe to our newsletter, we collect your email address to send you updates, promotions, and news related to Vengaworld. 2. How We Use Your Information We use your personal information for the following purposes: Order Processing: To process and fulfill your orders, communicate with you about your purchases, and handle customer service inquiries. Newsletter Communications: To send you newsletters, promotions, and other marketing materials if you have opted in to receive such emails. You can unsubscribe at any time through the unsubscribe link at the bottom of any newsletter. 3. How We Protect Your Information We use the industry-standard security measures provided by our domain provider (Wix) to protect your personal information. Our website employs encryption to ensure that your payment details and personal data are securely transmitted. However, please be aware that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security. 4. Sharing of Your Information We do not sell, rent, or trade your personal information with third parties. However, we may share your information with trusted service providers (such as payment processors and shipping partners) who help us deliver our services and fulfill your orders. These providers are obligated to use your information only for the purpose of providing services to Vengaworld. 5. Cookies and Tracking Technologies Our website may use cookies and other tracking technologies to improve user experience, analyze website traffic, and provide personalized content. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website. 6. Your Rights and Choices Access and Update Your Information: You can access and update your personal information by logging into your account or contacting our customer service team. Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails, you can unsubscribe at any time using the link provided in each newsletter. 7. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. 8. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: info@venga.world By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.

Trade name: Vengaworld Ltd | Email: info@venga.world | Physical address: 46 Goodhart Place, London, E14 8EG, United Kingdom | Company Number: 17002207

Thank you to Big Kahuna Design for building our store. If you are in need of any web design services you can reach them by email: hello@bigkahuna.design